Where do I get a hotspot? Contact your home library or nearest CCRLS member library. You can also discover them in our online catalog and place a hold there.
How old do I have to be to check out a hotspot? You must be 18 or older.
May I check out more than one hotspot? You may only check out one hotspot at a time.
How long can I check out a hotspot? Generally, hotspots are checked out for a 21-day period, with renewals possible (up to three) if no holds are pending. Member libraries may exercise local discretion when determining circulation periods and/or number of renewals.
What if a hotspot becomes overdue? The device will be disabled remotely until it is either returned or successfully renewed.
What kind of coverage can I expect? Devices provide access within the T-Mobile coverage area. Performance may vary, based on local conditions and/or circumstances.
Will a hotspot support multiple devices? Generally, yes. Hotspots are configured to allow up to 5 concurrent connections.